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FAQ

Questions, answered plainly.

If yours isn't here, ask us — we reply to every message.

For Stars

Do I have to make ads to use Elamp Stars?

No. Many Stars start with protection only. You can turn licensing on later, or never.

How is my likeness created?

After you sign the licence, you record a short live session on camera with our team, following our AI provider's verification process. We never create a likeness from photos or videos found online.

Can a brand make me say anything?

No. Scripts follow your licence and pass a claims check, and you see the finished ad before it can run. If you don't approve it, it isn't published.

Can my manager use the app?

Yes. You can give managers access to offers, protection and earnings. Signing the licence and approving ads stay with you.

What if I change my mind?

You can pause new campaigns at any time, or revoke your licence. Revoking retires your likeness on the platform; ads already approved and running finish their agreed term unless the licence says otherwise.

How do I get paid?

Brands pay upfront. When you approve a campaign's final cut, your share is paid to the bank account you verified during onboarding. Every payout comes with a statement.

Protection

What do you look for?

Uses of your face and name across image and video search, social platforms and ad libraries: scam ads, deepfakes, impersonator accounts and unlicensed commercial use.

Will you flag my real ads?

No. Ads made through Elamp Stars, and other licensed uses you tell us about, are recognised as authorised.

Can you guarantee takedowns?

No one can — each platform decides. We send well-evidenced notices through the right channels, follow up, and show you the status of every one.

For Brands

What does a campaign cost?

Each Star sets their own rates, and production is priced per campaign. Tell us your budget in the enquiry form and we'll show you what fits.

Which platforms do you publish to?

Meta (Facebook and Instagram) first: approved ads are created in your Ads Manager as paused drafts. You can also download approved files.

Data and privacy

What happens to my face data?

It's used only to create your licensed likeness and to find fakes of you. It's never sold or used to train models for anyone else. You can ask us to delete it at any time; revoking your licence starts deletion from our systems and a revocation request to our providers.

Where can I read the details?

In our privacy notice. If something isn't clear, contact us.

Still have a question? Contact us.